# <Month> service report: <Client>

**Prepared <date> from the PSA and RMM exports added <date>.**

## Summary
How the month felt in one or two sentences, and the one thing that needs the client.

## What we did
| | This month | Last month |
|---|---:|---:|
| Tickets opened | | |
| Tickets closed inside SLA | | |
| Patches applied | | |
| Threats blocked | | |

## What needs you
1. <Decision>: why, what it costs, what we recommend.

## Done without asking
- <What you handled so the value is visible>

## Coming up
Maintenance windows and tests, with dates.