For managed service providers
Every QBR done, for every client.
Mycel is an AI team for MSPs. It turns your PSA and RMM exports into each client's QBR, service report and roadmap the way your vCIO would write them, finds you new clients, and waits for your yes.
First client-work deliverable free, no card. Plans from $19/month.
Zendesk
slack
Zoom
QuickBooks
Xero
HubSpot
Google Sheets
Dropbox
Stripe
Gmail
QBRs are what you promise in the contract.
Mycel makes sure every client gets one.
The vCIO has thirty clients and time for eight reviews. The rest get an RMM export nobody reads, until a competitor shows up with a roadmap and a lower per-seat price.
Model the time in your monthly client work.
75 hours
potentially freed each month, 9 of your 22 working days: if review takes a quarter of the writing time.
What your clients already get from you.
Prepared the way you prepare it.
Quarterly business review
quarterlyTickets, SLA, security score and the next quarter's roadmap, in plain words the office manager can follow.
Monthly service report
monthlyWhat you fixed, what you patched, what you blocked, from the PSA and RMM exports you already have.
Security posture review
quarterlyMFA coverage, backup tests, end-of-life devices and the gaps a cyber insurer will ask about.
Hardware and licence plan
per reviewDevices to replace, seats to drop or add, and what it costs, ready to quote.
Insurance questionnaire draft
on renewalAnswers drafted from what the stack actually shows, with the unknowns marked for you.
Agreement invoices and reminders
monthlySeat changes billed, sent with the report, chased politely when late.
Cedar Dental Group · Q3 business review
Prepared Oct 3 · in your QBR template
- Tickets closed
- 142 (−11%)
- Inside SLA
- 98%
- MFA coverage
- 100% (was 86%)
- Devices past end of support
- 3 to replace
Figures from the PSA and RMM exports added Oct 1; the backup test log was missing and is marked as such.
Waiting for your approval
Approve and sendStart with work you already owe a client.
Mycel does it the way you do.
Describe one job, add the client's files and a past example if available, then set your delivery rules. Keep the methods for next period.
- 01
Name the client work.
What you owe the client, and when it is due.
- 02
Add the client's files.
Include a past example you've accepted, if available.
- 03
Open the checked work.
Review, edit, and resolve requests for missing information.
- 04
Deliver under your rules. Repeat.
Set delivery rules and methods to reuse next period.
Your firm’s favorite hire
Delivered under your MSP's name
Clients read their QBR in a portal with your name and colours, not a vendor's.
Gets the agreement paid
Accepted reviews go out with the month's invoice; late ones get a reminder in your voice.
Chases what it needs
Asks the client for the missing approval, quote sign-off or contact, once, with a date.
Learns your template once
Correct a QBR one time and the rule holds for that client from then on.
Answers like your service manager
Ask which clients have no review this quarter or whose SLA slipped, and get it straight.
Connect once, deliver every month
with the tools you already use
Chase what's missing
Close the books
Bill accepted work
Report from the CRM
Read the client's files
Answer when you @Mycel
Book the review call
Reconcile the month
Sign in once. Mycel reads only what the job needs, and nothing is sent or changed until you say so. We never hold your passwords.
From $19/month. Choose your capacity.
- Clients included
- 2
- Each extra client
- Businesses
- 1
- Seats
- 1
- Jobs a month
- 90
- AI capacity
- 1×
- Deep models for hard work
- Client portal under your name
- Isolated client logins
- Support
- Clients included
- 5
- Each extra client
- $15/mo
- Businesses
- 1
- Seats
- 2
- Jobs a month
- 300
- AI capacity
- 3×
- Deep models for hard work
- Client portal under your name
- Isolated client logins
- Support
- Clients included
- 10
- Each extra client
- $15/mo
- Businesses
- 2
- Seats
- 3
- Jobs a month
- 600
- AI capacity
- 6×
- Deep models for hard work
- Client portal under your name
- Isolated client logins
- Support
Firm
Recommended$219/month
7 days free, then $219/mo
20 clients included, then $12/mo each
Start with one job- Clients included
- 20
- Each extra client
- $12/mo
- Businesses
- 3
- Seats
- 5
- Jobs a month
- 1,200
- AI capacity
- 10×
- Deep models for hard work
- Client portal under your name
- Isolated client logins
- Support
- Priority
- Clients included
- 60
- Each extra client
- $9/mo
- Businesses
- 10
- Seats
- 15
- Jobs a month
- 5,000
- AI capacity
- 33×
- Deep models for hard work
- Client portal under your name
- Isolated client logins
- Support
- Named contact
Done with you
$2,500one time
We set up your services in your format, bring your clients and files in, and run the first month with you until the work goes out without us. Includes your first month of Firm.
Book a callFirst deliverable free, no cardPlan trial: 7 days free, card requiredAI included, work pauses at your plan's limitCancel any time
Trial, billing, and work limits
No card for your first deliverable. Plans start with seven days free: we take a card then and charge nothing until day eight.
A job is one piece of work done.
AI usage is included in your plan; AI capacity is shown against Solo's. Work pauses at the plan's limit; there are no AI overage charges.
Answers for managed service providers.
Rather talk it through first?
Bring one kind of client work. We will walk through what it needs and whether Mycel fits your firm.
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